Last updated: May 25th, 2018
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.
We do, however, use HEAP to analyze how the product is used. This data is only used to improve the service. This data is never sold nor traded to any third party.
We will collect your email address when you sign up for one of our (not-yet-existant) newsletters.
We ask for your account and contact information when you hire or buy something from us.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
When you buy something, your information is stored in Stripe, our ecommerce platform. We chose these systems partly for their commitment to security.
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
When we store information in our own systems, only the people who need it have access. Our team have access to the data you’ve provided.
We store passwords in Dashlane, an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Mark Cipolla by email at firstname.lastname@example.org.
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.